Help

Where's Wink? is a Christmas hide-and-seek game for families. Each night a grown-up hides Wink, a tiny mouse, in a photo of your home or in Wink's cottage. Each morning the kids grab the flashlight and find Wink, then do a small kindness mission to earn a bell.

Common questions

How do grandparents, aunts or other grown-ups join?

In the Grown-ups cupboard, tap Share invite link and send it. They tap it, pick a name, and wait for a parent to approve them. Then they can take turns hiding Wink, even from far away.

Can the kids use their own iPad?

Yes. Sign in on the iPad with the parent's email, then tap your kids' names when asked who uses this iPad. The Grown-ups cupboard stays behind your PIN.

I forgot my PIN.

On the PIN screen, tap Forgot the PIN? We email you a code, and then you pick a new PIN.

What if nobody hides Wink one night?

Turn on Autopilot in the Grown-ups cupboard and Wink hides in the cottage automatically in the morning.

What does the Season Pass cost?

The first 7 mornings are free. The Season Pass is a one-time $4.99 purchase that unlocks every morning through Christmas Eve for the whole family. No subscription. Bought it on another phone? Tap Restore purchase.

How do I delete our data?

Grown-ups cupboard, then This phone, then Delete my account. See the Privacy Policy for details.

Need a hand?

Send us a note and we will get back to you by email, usually within a day.